Avengers Campus featuring Spiderman
  • On Nov 16, 2022
    April from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When i bought my tickets I kept adding the genie plus and when I would go to cart it wouldn’t be there.. so I just bought my tickets and figured I can buy it separate. But once I did that it says I can’t buy it until I’m at park, will it sell out?!

    Hey there, hi there, April! Welcome to planDisney and thanks so much for stopping by!

    Your trip to Disneyland Resort is just a few days away! I'm sorry to hear that you were having trouble purchasing tickets that included Disney Genie+ service. It is correct that if you don't purchase Disney Genie+ at the time of your tickets, you will have to wait until you are scanned into the park to purchase them. There is a possibility that sales for Disney Genie+ could stop to ensure that the service runs smoothly for Guests.

    In order to avoid this on a busy day, I suggest making sure you are there at rope drop when the park opens to try to purchase it as soon as you've scanned your ticket into the park. Another tip to help you check out faster is to make sure you already have the Disneyland app downloaded and that you have a card saved to your Disney account. If you click on the three horizontal lines in the app and scroll down, you will see "My Profile". This is where you can add a credit card. This will have it saved as an option at check-out for any in-app purchases so you don't have to enter your card information every time. This will also work for mobile ordering and mobile checkout

    April, thanks again for stopping by! I hope you have a magical time experiencing the holidays at Disneyland Resort this week!

thumbnail image for Carrie

Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.