• On May 30, 2021
    Juan from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought these tickets in January before the park closed and now that the park is opening and im trying to make reservations but I can’t access the tickets because they are technically expired this year but I paid for them before they shut down Disney

    Hi Juan,

    Are you ready to return to a land of magic? It sure sounds like you're ready to get back to the Disneyland Resort!

    Thanks for your question about your expired theme park tickets. 

    One note that I can share is that there were a number of theme park ticket types for which the Disneyland Resort extended the ticket expiration dates. My first thought for you is to take a look at the "Modifications and Cancellations" updates to see if the tickets you purchased are noted with an updated expiration date. 

    If the expiration date for your tickets was extended, then my next thought for you is this: if the tickets you purchased were eTickets, can you locate the email you received when you purchased the tickets? It should have the ticket ID number, and you can then again try to link your tickets to your Disney account.

    With your tickets linked to your account, you should be able to use the Theme Park Tickets & Reservations page to make your theme park reservations. 

    It might be, Juan, that you'll need to reach out to the Disneyland Resort Tickets team by calling them at (714) 781-4636. The Cast Members on the Tickets team should be able to help you with what you need to access and link your tickets.

    If you do call the Tickets team, please know ahead of time that call wait times have been longer recently with the number of Guests getting help with their tickets and plans. My best advice is to simply whistle while you work and hum a merry tune while you're waiting, and maybe even use the time to check out the cool interactive map of the new Avengers Campus at Disney California Adventure Park!

    Juan, here's wishing you the best as you look to make your plans to enjoy the Disneyland Resort theme parks!

thumbnail image for Jerry

Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.