• On Feb 19, 2022
    Ramiro from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Bought my tickets over 24hrs ago and havent got an email what number can i call for assistants Thank you

    Hi Ramiro! Welcome to planDisney. I'm so excited to hear that you are well on your way to planning a trip to the Happiest Place on Earth! You are just going to love all the magic the Disneyland Resort has to offer. 

    If you have purchased tickets but have not received the email confirmation, you are more than welcome to give our Guest Services team a call at (714) 781-4636. They have a whole supply of pixie dust just for situations like this. Perhaps ahead of calling Guest Services, there's a  bit of troubleshooting that we can try together. First, I would give your Spam folder a peek to make sure it hasn't landed in there. Next, let's open up the Disneyland Mobile App and navigate to "Tickets and Passes" through the three-bar menu on the bottom right-hand corner. You will be able to see any active passes in this section. They will appear with a barcode that is used to scan into the park gates. 

    Did you hear that the nighttime magic returns on April 22nd!? Yes, that's right! Get ready, both the Main Street Electrical Parade (celebrating its 50th anniversary!) and "Disneyland Forever" fireworks will be lighting up the sky above Disneyland Park while World of Color makes its comeback over at Disney California Adventure Park! I just cannot wait to see these beloved favorites light the night again! 

    Ramiro, once you have those tickets ready to go, your adventures in planning can begin! If you have any more questions, we are always here for you at planDisney

    Magic awaits!
    Tara


thumbnail image for Tara

Meet the Panelist: Tara, Pennsylvania

Hello from Philly! Disney Parks have been my heart and soul since my 3-year old feet first hit Main Street, U.S.A. Nothing compares to the burst of pure joy, nostalgia and magic that I feel EVERY time I enter the gates! I love planning Disney vacations and have been known to convert a non-believer or two in one magical afternoon. Whether it's park days with friends, multi-generational trips, toddling around with kids or flying solo, I'm ready to help you personalize the magic at the Happiest Place On Earth! Learn More About Tara

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