Star Wars Galaxy's Edge Guests Walking Entry
  • On Jun 22, 2021
    Alexis from CA Asked

    Hi - I bought tickets for my group, but I can no longer make the reservation date. How do I remove myself from the party without changing anything for the rest of the group?

    Hi Alexis,

    Welcome to planDisney. Thanks for taking the time to stop by with your question for us. Bummer – I’m sorry to hear you’re unable to join your group to experience all the pixie-dusted excitement at the Happiest Place on Earth. I can briefly walk you through the process of removing your park reservation. You can do this on the Disneyland mobile app or on Disneyland.com, by signing into your Disney account. 

    Let’s review the process on the Disneyland mobile app first: 
    1) On the home page of the app, you’ll see “Park Reservations”.
    2) Click on “Manage or Make Reservations>”
    3) Under “My Theme Park Reservations”, click on “Cancel Reservation”. (*Hakuna matata Alexis, you’re not canceling ALL the reservations by clicking this!)
    4) Go ahead and select “Who Needs to Cancel?” and follow the prompts to make the necessary cancellation for just yourself. 

    The desktop version is similar, and you’ll log into your Disney account on Disneyland.com:
    1) Locate “My Disneyland”. Hover your cursor over that and you will see “Ticket and Reservation Details”. 
    2) Scroll down and click “View My Park Reservations >”
    3) Click on “Cancel Reservation” and follow the prompts to select just your reservation to cancel. 

    You’ll be able to make new park reservations for a different date. I hope you’ll be able to return to a land of Magic really soon! 

    If you have additional questions, please don’t hesitate to visit us again on planDisney! We’re all EARS!

    Have a magical day,
    Kiki
     
thumbnail image for Kiki

Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

Learn More About Kiki

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