Orange Bird Sipper
  • On Jul 3, 2023
    Sydney from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We just bought tickets to go to Disney and we got exchange certificates in the mail. What are these for? Do we need to bring them with us?

    Hiya, Sydney!

    A warm and sunny welcome to planDisney. We're delighted you've stopped by with your question about Walt Disney World Resort theme park tickets! It looks like you'll be spending some time at The Most Magical Place on Earth very soon - oh boy! You've come to the right place, Sydney. Let's get you prepared for a pixie-dusted visit to the Walt Disney World Resort!

    Exchange certificates are issued to Guests who purchase theme park tickets that must be validated in person (i.e., Florida Resident theme park tickets, military tickets, Annual Passes for Disney Vacation Club Members or Florida Residents). Sydney, it sounds like you may have purchased theme park tickets using a special offer for Florida Residents. To redeem your theme park tickets, you'll need to trade in your exchange certificate once you arrive at the Walt Disney World Resort - so be sure to keep it safe! You can complete this exchange at any theme park ticket window or the Disney Ticket Center at Disney Springs. Be sure to bring a valid form of identification and proof of Florida residency in order to exchange your certificate for your Florida Resident tickets!

    Sydney, did you know you should be able to link your exchange certificate to your account in My Disney Experience? Doing so will allow you to make theme park reservations for the date(s) you expect to visit the theme parks. Just remember: you'll have to exchange the certificate for actual tickets before you head to the theme park!

    I hope this information helps you to feel prepared for your upcoming Walt Disney World Resort visit, Sydney. I'm wishing you a magical and memorable time in the theme parks! If you have any additional questions, please feel free to stop back by planDisney again anytime. We're all ears!

    See ya real soon,


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Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

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