Cinderella Castle Detail
  • On Jul 2, 2021
    Alma from FL Asked

    I bought tickets form my family and I will give them the email to show at the entrance, will they need my credit card card? I am not going to this trip.

    Hi, there!

     Welcome to planDisney, Alma. I'm so glad you stopped by to ask this question about the Theme Park Tickets you recently purchased.

     How kind of you to gift your family with pixie-dusted adventures in the theme parks! I'm sure they very much appreciate your generosity. If you selected the "this order will be a gift" checkbox when you purchased the tickets, the gift recipient will need to present the confirmation email along with a government-issued photo ID at a theme park ticket window. The name you provided for the gift recipient at the time of purchase will need to match the name on the ID that's presented at the ticket window. Your family members will then receive their Key to the World cards for theme park entry, and they'll be on their way to magical experiences!

     If you did not indicate that the tickets were gifts at the time of purchase, I recommend contacting the Ticketing Team at (407) 566-4985 to let them know that someone else will be picking up the tickets. A friendly Cast Member will be happy to make that note for you!

     I hope this was helpful, Alma. Please visit us again soon with any new questions you may have about the Walt Disney World Resort!

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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