General Magic Kingdom Fireworks
  • On Feb 10, 2022
    Seyoum from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I bought tickets on February 7th, when will my tickets be emailed to me? I need the ticket ID to link my tickets to my Genie +.

    Welcome to plan Disney, Seyoum! You must be so excited to be arriving at The Most Magical Place on Earth in just one week! I'm happy to help you feel prepared for all of the magic that awaits you!

    I'm sorry to hear that you haven't received your ticket confirmation email. I have a couple of suggestions that I hope will help. First, I would suggest checking your junk and spam folders for the email you used to purchase the tickets. The confirmation email should have come through on February 7th. If you do not find your ticket confirmation email in those folders, I recommend checking your account associated with the bank card or credit card you used to purchase the tickets to verify whether or not you were charged for the tickets. If you were not charged, it is likely that the transaction was not completed and you would still need to purchase tickets. If you were charged, I would suggest checking your My Disney Experience account to see if the tickets appear there. 

    I'm glad you are planning to purchase Disney Genie+ Service! This convenient add-on opens up a whole new world of possibilities while you are visiting the theme parks. Our family used it for multiple days in December and it really made a difference in our theme park experience! Genie+ includes more than 40 attractions and experiences throughout Walt Disney World theme parks, as well as Disney PhotoPass Lenses. Simply choose the attraction or experience you wish to visit, and any available times will appear. Then, select the time you prefer and arrive at the attraction or experience at the return time.

    Once you have your confirmed theme park tickets, be sure to make your Disney Park Pass Reservations. These are required for theme park entry. Once you have made the reservations, they will appear in your My Disney Experience account. 

    Wishing you a magical vacation at Walt Disney World Resort! I hope you enjoy all of the Mickey-shaped treats, rides, and fireworks your heart desires!

    Happy Planning!
    Lisa
thumbnail image for Lisa

Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at seven years old. I'm an annual Passholder and I love to eat, drink and shop my way around the World. It’s truly my laughing place and I’m excited to help you plan special memories at The Most Magical Place on Earth! Learn More About Lisa

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