• On Apr 15, 2021
    Elizabeth from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought tickets from an external website. I am trying to link them to my account and make a reservation but when I click link tickets it takes me back to the queue. Is there another way around the queue?

    Hi there, Elizabeth!

    Thanks for bringing your question to planDisney. I’m happy to hear you’re making plans to visit the Disneyland Resort soon!

    I’m sorry if you experienced a long wait time in the queue. There were many visitors to Disneyland.com the day theme park ticket sales resumed as Guests planned vacations at the same time-- myself included! Guests who purchased tickets from a source other than Disneyland.com were indeed still directed to wait in the queue for their turn to link tickets and make theme park reservations. I hope you were able to secure yours! To double-check that your desired dates were reserved, open the Disneyland mobile app. On the home screen is a section titled “Park Reservations.” Tap “Manage or Make Reservations” to view the details of your plans. 

    However, if you do still need to make theme park reservations, it can be done really easily with the Disneyland mobile app. Tap “Manage or Make Reservations”  and then “Book Theme Park Reservation'' to create your party. On the next screen, you can select which tickets you want to use to create the reservation. After a couple more clicks, your reservation will be confirmed and you’ll be on your way to enjoying a practically perfect day at the Happiest Place on Earth! 

    I hope this helps, Elizabeth, and that you have a wonderful vacation. Please send us more questions as your pixie-dusted trip approaches!

    Wishing you magic,
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Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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