EPCOT Disney 100
  • On Jul 7, 2023
    Marcianne from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We bought tickets to Epcot for August 21 to celebrate my son’s birthday. He was able to get reservations for himself and his guest. I cannot get reservations for myself and a guest. How can you take my money for tickets but not have room for us?

    Hi Marcianne and welcome to planDisney!

    Walt Disney World is such a magical place to celebrate a birthday!  No doubt your son is going to have a great day at EPCOT next month.

    When purchasing a 1-day ticket to a park, you must designate which park you will be visiting at the time of purchase and a theme park reservation is automatically made for you.  The exact verbiage under "Important Ticket Details" on the purchase page says, "If you purchase a 1-day ticket with admission to one park per day, a park reservation will be made for you. The reservation is only valid for the date and park purchased. If you modify your date or park, a new reservation will be made for you."  If you go back in to make a reservation on a day you already have a reservation, the calendar will show no availability for that park, which is what you could be seeing since your EPCOT reservation was already made. 

    If you purchased a multi-day ticket, you must make your own theme park reservations.  Walt Disney World suggests that you look at the theme park availability calendar prior to making your ticket purchase to make sure the parks you're interested in are available.  Looking at the theme park availability calendar for August 21st, all parks are currently green which means they are all open to book and none are blocked out.  If you have multi-day tickets, make sure they are properly linked to your account, assigned to each Guest and then try to make your park reservations again.

    To view your upcoming plans, log in to your Walt Disney World account online and click on "My Disney Experience" on the top right.  Any plans you have made, including park reservations and dining reservations, will populate on this page.  If you are still having trouble or run into an issue, I suggest giving a friendly Cast Member a call or use the online chat feature with a Cast Member, who can access your account and help you further.

    Please stop back by if you have any additional vacation planning questions.

    Have a magical day!
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Meet the Panelist: Leslie, Florida

I am a stay-at-home mom and wife from Florida who loves to take advantage of every bit of what Walt Disney World has to offer.  From our wedding to birthdays, my family loves to celebrate any occasion at Disney World.  Learn More About Leslie

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