Star Wars Galaxy's Edge Millennium Falcon: Smugglers Run; Family Walking away from Storm Troopers holding hands
  • On Mar 8, 2025
    Alan from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi we just bought tickets and I don’t see our reservation

    Hi, Alan! Welcome to planDisney! I'm so thrilled to hear that you have a visit to the Happiest Place on Earth coming up! It's been such a magical place for me and my family, where troubles seem far away.

    Thanks for asking this great question about locating your reservation. If you received an email confirmation, there should be a link to "Access Your eTickets" in the email. This link should allow you to view your theme park tickets, as well as your ticket ID numbers (located underneath the barcode).

    To make your theme park reservations, you'll need to first link your theme park ticket to your Disney Account using those ticket ID numbers. Simply hover over "My Disneyland" at the top of the Disneyland website and select "Link Tickets." You'll then be asked to enter your ticket ID number. After your tickets are linked, head over to "Make or Modify Park Reservations" and select "Book Theme Park Reservation" to begin the selection process. 

    If all else fails, Alan, I suggest reaching out to Guest Services either by giving them a call or initiating a chat from the "Help" page on the Disneyland website. The help chat box hovers on the right-hand side of your screen and is a great resource to connect with a friendly and helpful Cast Member who can assist you. I use it all the time!

    I hope I was able to provide some helpful information on how to locate and make reservations for Disneyland, Alan! But if, somehow, I misunderstood your question, please don't hesitate to come back and ask me another one. (Or two! Or three!) I'm also always happy to share some of my tips and recommendations for a truly magical day in Disneyland. You know where to find me! 

    Warmest wishes,
    McCayla
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Meet the Panelist: McCayla, Washington

Hello from the Pacific Northwest! I'm McCayla, a wife and mom dreaming of adventure in the great wide somewhere, yet also completely content watching Toy Story from the couch. My love of Disneyland began as a little girl on Peter Pan's Flight and only grows with each visit. But even when I'm not physically at the Happiest Place on Earth, I truly feel that same joy when I can help others (YOU!) experience the magic of Disneyland Resort too.

Learn More About McCayla

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