• On Dec 25, 2021
    Diana from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I bought tickets to Disneyland through Costco and purchased a package, I never got my tickets in my confirmation email and have not been able to reserve park reservations.

    Hi there, Diana! Thanks for bringing your question to planDisney!

    I'm so glad to hear that you booked a Disneyland Resort vacation package! With a package, your actual theme park eTickets will be linked to your account four days before you arrive. But you can use your vacation package confirmation number to make theme park reservations right away for your trip. 

    Start on the "Theme Park Tickets and Reservations" page and click the "Make Park Reservations" button. After logging into your account, you'll be directed to the "My Theme Park Reservations" page. Scroll down and click the "Retrieve Hotel Reservation" button. Enter your confirmation number, last name, and arrival date. You will then be directed back to make theme park reservations for your trip. If you have Park Hopper tickets, you will make a reservation for the park you want to start at each day. Then at 1:00 p.m., you can hop to the other park. 

    I hope your trip to the Happiest Place on Earth is full of magic and memories!

    -Linda
thumbnail image for Linda

Meet the Panelist: Linda, Colorado

Hi there! I'm Linda from Colorado. The Disneyland Resort has always held a special place in my heart and now I enjoy Disney Parks vacations with my own family at least once a year. I am married to my high school sweetheart and we have a wonderfully silly daughter together. I love sharing my Disney Parks knowledge with anyone and everyone and I'm so excited to help you plan your next Disneyland Resort adventure! Learn More About Linda

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.