Hey there, hi there, ho there, Nawfal! You’re as welcome as can be to
planDisney!
It sounds like you recently completed your
theme park ticket transaction on
Disneyland.com, which means a magical visit to the Happiest Place on Earth is in your future! Now,
to find those tickets! Typically, my Disneyland Resort confirmation emails say that it may take up to 24 hours to access your eTickets. The
eTicket Terms and Conditions say the same thing. If it has been longer than that, I recommend
calling a Cast Member for assistance, and they’ll be happy to help you. You can also visit a Main Entrance Ticket Booth upon arrival at the Disneyland Resort, where you’ll need to present valid ID and the payment card used to purchase your eTickets.
As you prepare for your visit to the Disneyland Resort, I recommend
downloading the Disneyland app – it’s my favorite handy helper in the theme parks! My family and I love taking advantage of the mobile ordering option, which saves valuable park time. You can also use the app to access the new
Disney Genie+ Service to help you experience the perfect Disney day!
Please stop by with any additional questions you may have, Nawfal… we’re all EARs!
Wishing you magic,
Kristin