• On Oct 10, 2021
    Karen from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just bought tickets for a 2 day hopper and then when I went to reserve the parks I got this message This pass has reached its theme park reservations limit. what does this mean that I can't reserve the parks I just bought tickets for?

    Hello Karen,

    Thanks for coming to see us here at planDisney! It's wonderful to see you're planning your magical visit to the Disneyland Resort!

    If you just completed your new theme park ticket purchase using the Theme Park Tickets & Reservations system either online or through the Disneyland Resort mobile app, then you should also have already made your theme park reservations. 

    It's helpful to know that the Theme Park Tickets & Reservations system helps you take care of two steps at the same time: buying your new theme park tickets and making your theme park reservations. The system that conveniently combines buying new tickets and making reservations into the same set of steps was introduced back in May. 

    So for example, when you finish selecting your tickets and you get to the step that prompts you to "Reserve Your Ticket Dates," you're actually selecting dates for which you want to make your theme park reservations. 

    Karen, one quick suggestion is to sign in to your Disneyland Resort account and look at your "My Theme Park Reservations" information to see the theme park reservations that should have been made when you purchased your tickets. You can also use the Disneyland Resort mobile app and view your "Ticket and Reservation Details" on the home screen of the app. 

    Hopefully, Karen, this information is helpful as you review your theme park reservations. If your theme park reservations are not displaying as expected, or if you're still encountering issues, I'd suggest reaching out to the Disneyland Resort Ticket Services team at (714) 781-4636. You can also reach out using the "Chat with Us" feature in the Disneyland Resort mobile app.

    Here's wishing you a fun and wonderful visit to the Disneyland Resort, and here's wishing you lots of Disney magic in your day today!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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