Hello Karen,
Thanks for coming to see us here at planDisney! It's wonderful to see you're planning your magical visit to the Disneyland Resort!
If you just completed your new theme park ticket purchase using the
Theme Park Tickets & Reservations system either online or through the
Disneyland Resort mobile app, then you should also have already made your theme park reservations.
It's helpful to know that the Theme Park Tickets & Reservations system helps you take care of two steps at the same time: buying your new theme park tickets and making your theme park reservations. The system that conveniently
combines buying new tickets and making reservations into the same set of steps was introduced back in May.
So for example, when you finish selecting your tickets and you get to the step that prompts you to "Reserve Your Ticket Dates," you're actually selecting dates for which you want to make your theme park reservations.
Karen, one quick suggestion is to sign in to your Disneyland Resort account and look at your
"My Theme Park Reservations" information to see the theme park reservations that should have been made when you purchased your tickets. You can also use the Disneyland Resort mobile app and view your "Ticket and Reservation Details" on the home screen of the app.
Hopefully, Karen, this information is helpful as you review your theme park reservations. If your theme park reservations are not displaying as expected, or if you're still encountering issues, I'd suggest reaching out to the
Disneyland Resort Ticket Services team at (714) 781-4636. You can also reach out using the "Chat with Us" feature in the Disneyland Resort mobile app.
Here's wishing you a fun and wonderful visit to the Disneyland Resort, and here's wishing you lots of Disney magic in your day today!
Jerry