Hello Jennifer,
It's so exciting to hear that you'll be visiting "The Happiest Place on Earth" at the merriest time of the year! Celebrating the
holiday season at the Disneyland Resort is simply so special. The twinkling lights, festive sights, and Christmastime delights all make for a joyous wonder you're sure to love.
If you just purchased your theme park tickets to the Disneyland Resort either online using the
Theme Park Tickets & Reservations system or through the
Disneyland Resort mobile app, then you would have been guided to make your theme park reservations as part of the ticket buying process.
When you purchase theme park tickets, you're prompted to make your selections: "Select the Number of Days," "Select the Number of Tickets," and "Select Your Ticket Type." You're then prompted to "Choose Your Dates." This step lets you know that the system will make a theme park reservation for you for the dates you choose and for the theme parks you choose based on reservation availability.
I'm hopeful, Jennifer, that if you completed the steps to purchase new tickets, you also completed the steps to make your theme park reservations. These two steps were combined back in May to make planning a visit to the theme parks easier. The way to check is to look at your
"My Theme Park Reservations" information in your Disneyland account. You can also check your Disneyland Resort mobile app to see your theme park reservations displayed.
If for some reason you're still not seeing that you have theme park reservations for your tickets and you're still encountering some issues making them, my suggestion would be to
call the Disneyland Resort Website Support team at (714) 520-6222.
There are situations where Guests could have purchased theme park tickets previously or in a different way. In these situations, the Guests could check the
Theme Park Reservation Availability calendar and then use the Theme Park Tickets & Reservations system to make reservations for existing tickets.
Jennifer, I hope this information is helpful as you look forward to all the merry magic that awaits you at the Disneyland Resort!
Here's wishing you lots of Disney magic in your day today!
Jerry