AA Family; Big Thunder Mountain; Frontierland; Magic Kingdom
  • On Apr 20, 2026
    Reggie from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought tickets for my adult daughter and her family, I put down her e-mail address. The tickets were sent to me. They are assigned to her but we can't figure out how to get them on her phone.

    Greetings Reggie, and welcome to planDisney!

    June will be here before you know it, and you will be having the time of your life in the most magical place on earth! 

    Let’s get those tickets linked to the correct place! The first order of business is to make sure you have all created My Disney Experience profiles.  Now, your daughter can go to her My Disney Experience mobile app. On the bottom of her screen, she will select the three bars.  Choose the “My Tickets & Passes” tile. At the top of the screen, there is a “plus” sign that she will select. This will drop down a “Link Tickets & Passes” tile for her to select.  At this point she will be able to scan the QR code or tap “Type ID” to manually type in the code for the tickets to get them linked to her account.  

    If you have any issues doing this on the mobile app, you can get help from a friendly Cast Member by calling them by phone and they will walk you through the process.  

    Reggie, you are going to be visiting at such an amazing time!  Cool Kids Summer will be in full swing with so many cool things happening! Disney Jr. Mickey Mouse Clubhouse Live! will be rocking Disney’s Hollywood Studios with plenty of original songs and hot diggity dogs! The wildest ride in the wilderness, Big Thunder Mountain Railroad will be dipping and diving through the canyons of the Magic Kingdom in early May! And Bluey and Bingo will be greeting guests at the Conservation Station of Disney’s Animal Kingdom!  That is a cool summer!   

    Reggie, have a magical time and don’t forget to enjoy a Mickey Bar or two! 

    Kurt 
thumbnail image for Kurt

Meet the Panelist: Kurt, Michigan

Hello! I'm Kurt a retired broadcaster from Michigan!  Our family of three adult daughters and four grandsons make planning trips to Walt Disney World part of the adventure! If it's a weekend getaway for two, or a dream vacation with your family I'm excited to help you plan your magical experience!  You'll usually find me racing to Space Mountain to end a magical night at the Magic Kingdom! Let's grab a Mickey Bar and enjoy the ride! Learn More About Kurt

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