• On Jul 6, 2021
    Samanarith from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! So I bought 2 tickets and accidentally linked the account to a wrong email and I am concerned. thank you

    Hi there, Samanarith! Welcome to planDisney!

    I'm glad to hear that you'll be visiting the Disneyland Resort soon, but sorry to hear about the mix up with the email address. I'm assuming that you mean you input the wrong email address when you purchased your tickets so you didn't receive your confirmation email? If that's the case, I would definitely call Ticket Services at (714) 781-4636 to see if they can track down your purchase. 

    If you mean that you linked the tickets to a different Disneyland Resort account, then that is far easier to fix. Disneyland Resort tickets can be linked to multiple Disneyland Resort accounts--especially in the case that you have multiple people in your group and you want to ensure everyone has their tickets on their mobile devices. You can link your theme park tickets to your correct account either on the Disneyland Resort website under the "My Disneyland" menu or by using the Disneyland app. 

    Keep in mind that theme park reservations are required to visit the parks. So, after your tickets are linked to the appropriate account, you'll want to make theme park reservations for your trip. 

    I hope your situation gets sorted out quickly and you have a wonderful time at the Disneyland Resort!

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Meet the Panelist: Linda, Colorado

Hi there! I'm Linda from Colorado. The Disneyland Resort has always held a special place in my heart and now I enjoy Disney Parks vacations with my own family at least once a year. I am married to my high school sweetheart and we have a wonderfully silly daughter together. I love sharing my Disney Parks knowledge with anyone and everyone and I'm so excited to help you plan your next Disneyland Resort adventure! Learn More About Linda

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