• On Feb 17, 2021
    Alexandria from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought tickets in 2019 for 2020 when can I use them ?

    Hello there, Alexandria!  

    A very warm welcome to planDisney! We’re so glad you brought us a question! 

    I’m so sorry to hear that, like so many other families, your Disneyland Resort vacation plans were interrupted. But, rest assured you’ll be able to take a magical vacation when the time is right for you. Unused single day tickets and wholly unused multi-day tickets are valid for a future visit through the end of the stated expiration date. But, there’s no need to worry if you are unable to visit before your ticket expiration date! According to eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (with the exception of Special Event Tickets) may be applied towards the purchase of a new theme park admission ticket at the current price. The new ticket purchase price must be equal to or greater than the amount paid for the original ticket. When you’re ready to visit “The Happiest Place on Earth!”, simply go to a Main Entrance ticket booth, or a Guest Relations location inside the theme park. Then, ask the Cast Member to apply your eligible ticket amount towards a new ticket purchase. It's that easy! 

    Also, the Disneyland Resort announced expiration date extensions for non-promotional single day tickets that expire on March 31, 2021 and wholly unused, non-promotional multi-day tickets that expire on January 12, 2021 or April 13, 2021. These tickets will have the expiration date extended to December 16, 2021. 

    If you have additional questions, please reach out to Ticket Services at (714) 781-4636. A Cast Member there would be happy to answer any other questions you may have. 

    The magic of the Disneyland Resort will be waiting for you whenever you decide to visit! Until then, please come see us again with your future questions. 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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