Couple on Main Street, U.S.A.
  • On Oct 28, 2021
    Duncan from MD Asked

    I bought a ticket for my sister as a gift and i cannot make a park reservation

    Hi Duncan,

    Welcome to planDisney!

    How generous of you to buy your sister a theme park ticket! There could be a number of reasons why you cannot make a Disney Park Pass system reservation. I am assuming that your sister is linked in your My Family & Friends List in My Disney Experience and her park ticket is linked and assigned to her profile.

    Looking at the theme park reservation availability calendar for your arrival date, park pass reservation availability is limited. Currently, only EPCOT and Disney's Animal Kingdom have availability. If you would like to visit Magic Kingdom or Disney's Hollywood Studios, keep checking because availability could change any day.

    If you have the park ticket linked and there is availability for the park you wish to visit, but you still cannot make park pass reservations, contact a Cast Member in Website Support. I have called in the past with a similar issue and they were able to assist!

    Duncan, stay persistent! I can imagine that you want to plan a magical trip for your sister. Be sure to also review the details for Disney Genie and Genie+ and make sure you have the My Disney Experience Mobile App downloaded so that you can use Mobile Food & Beverage Ordering while in the parks!

    Magic and memories,
    Donyell
thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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