Avengers Campus featuring Thor
  • On Jun 4, 2023
    Christopher from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought my ticket at a military rate at the base ticket office and they gave me a paper that is my ticket. I was wondering how to add it on the Disney app I have a ticket ID but it won’t work because it’s too long when entering it on the app.

    Well hello there, Christopher. Welcome to planDisney and thanks for stopping by with your question. We're so glad you're here and I'm delighted to help.

    First and foremost, thank you for your service. I'm so glad to hear that you'll be using a military ticket for your visit to the Disneyland Resort. I love the convenience of the Disneyland app and use it during all of my visits, so it's great to hear that you are trying to add your ticket to the app. I have a couple of suggestions for you to try to link your ticket. 

    If you haven't already, you can also try linking your ticket at the Disneyland site by clicking on "Link Tickets" which can be found under the heading "My Disneyland" towards the top right. You will also find a couple of images of sample tickets to the right to help indicate where the ticket ID might be located on your paper ticket. Secondly, if there is a barcode, you might try adding your ticket by scanning this in the Disneyland app. Once you're at the screen to link tickets, you can tap on "Camera" towards the top left and simply scan the barcode to add your ticket. Finally, if all else fails, I suggest reaching out to a friendly Cast Member for help with Tickets.

    I hope this helps and that you're able to get your ticket linked soon, Christopher. Once your ticket is linked and your theme park reservations are set, you can start your getting even more excited - your visit will be here before you know it. If you haven't already, I recommend checking out the Flag Retreat Ceremony that takes place on Main Street, U.S.A. near the Disneyland Railroad. It is a time-honored ceremony that is incredibly moving and something that I love that Disneyland does to honor our military service members and veterans. You can search for "Flag Retreat Ceremony" in the Disneyland app for the time and exact location.

    If you have any other questions as you prepare for your visit to the Happiest Place on Earth, please come back to visit us. Here's wishing you a magical visit.

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Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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