Family Halloween Carsland; Mater Vampire Costume; DLR; Little girl in Tiana costume; Family in costume; Spooky pose "Rawr"
  • On Sep 23, 2023
    Estefania from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. I bought 5 ticket for Disneyland at California next week. One person is not coming. Is is possible to get a refund? Thanks

    Hello Estefania! Welcome to planDisney and thanks so much for taking the time to ask us a question. We are so glad you are here!

    I am so sorry to hear that one person from your party is no longer able to join you for a visit to Disneyland Resort soon. Unfortunately, tickets purchased are nonrefundable according to the eTicket Terms and Conditions. The good news is you can cancel the theme park ticket reservation for that Guest and they can use the ticket again at a later time. If you purchased the tickets recently, this ticket should be valid until December 30, 2024. This gives your Guest plenty of time to visit on a date that works for them. You could also use the ticket for someone else if needed as well.

    There are lots of exciting things going on at Disneyland Resort right now. Halloween time is in full swing with attraction overlays, decor, and lots of exciting limited-time treats and eats. Over in Disney California Adventure Park, Plaza de la Familia celebration runs through November 2, 2023, and I love the entertainment offerings it brings to the park. You can check show times in the Disneyland app. 

    Estefania, I hope you and your party have a wonderful time visiting Disneyland Resort. See you real soon!

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Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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