• On Nov 12, 2021
    Kathryn from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought 2 ticket to Disney Hollywood Studios for Dec 31st. How can I have them mailed to me instead of on call?

    Hello Kathryn,

    Thanks for stopping in to see us here at planDisney.

    It sounds like you're planning for a spectacular New Year's Eve celebration at the Walt Disney World Resort. What a fantastic way to close out the year!

    If you purchased Walt Disney World Resort theme park tickets and selected the default delivery method of email, and would like to have tickets mailed to you instead, you would want to contact the Walt Disney World Resort and ask them to re-process the tickets for you. You could call the Ticketing Services team at (407) 939-7679 to request them to re-process your tickets. It's helpful to know that mailing the tickets typically takes 7-14 days, so you would want to allow time for the tickets to be re-booked and for the tickets to be received.

    Another option you might want to explore is the Disney MagicMobile Service that would let you use your mobile phone along with the My Disney Experience mobile app to create a digital pass for your theme park ticket that you linked to your My Disney Experience account. Disney MagicMobile Service works with your iPhone, Apple Watch, or Android phone with Google Pay. You would simply display your digital pass by holding it up to an access point at the theme park entrance. 

    A MagicBand is another option you could use for theme park entry with your theme park admission.

    You'll want to be sure that you use the Disney Park Pass system to make your theme park reservations for the theme park you wish to visit.

    In addition to picking up theme park tickets at a Guest Relations Window outside the theme parks, you could also visit the Disney Springs Welcome Center to pick up your physical theme park ticket cards.

    Kathryn, I hope these tips offer you some convenient options for getting your theme park tickets. Here's wishing you a very Happy New Year's Eve at the Walt Disney World Resort!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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