• On Sep 23, 2019
    Kristina from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought my a ticket for me and my boyfriend. He is no longer going but my nephew is. He is not purchasing this ticket from me. Am I able to have his name changed in the ticket that was originally for my boyfriend?

    Hey Howdy Hey, Kristina!

    You've Got a Friend in Me here at the Disney Parks Moms Panel, so thanks for your great question. I can't wait for you and your nephew to make magical memories together at the Happiest Place on Earth!

    Disneyland Resort theme park tickets are not officially assigned until you enter the park gate for the first time with your ticket. At this time the Cast Member at the gate will take your photo to assign to your individual ticket. As long as your tickets haven't been activated at the park entrance in this way, you are able to have anyone use the tickets. If you have already linked the park ticket to your Disneyland app account and assigned it a name, no worries! Ticket assignments in the app before activation are just for your organizational needs and not officially assigned. Unfortunately you will not be able to change the name in the app yourself, so I recommend contacting Guest Relations by phone at (714) 781-4636 or in the park when you arrive.

    I hope this helps, and please return if you have any other questions. Have a Fantasmic trip!
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Meet the Panelist: Jennifer, New Mexico

Hi there!  I'm Jennifer from Albuquerque, New Mexico. I am a toddler mom, military wife, and dentist who is constantly inspired by Disney. One of my greatest pleasures is helping others experience the magic of a Disney vacation! I can't wait to answer your questions so that you can easily explore the worlds of yesterday, tomorrow, and fantasy at the Disneyland Resort. Learn More About Jennifer

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