• On Feb 22, 2022
    Naomi from Dublin Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi all! I bought three tickets on the Disney app as a guest and had to enter my email etc when paying. I have all three tickets however when I try scanning any Of them into the app it says error and won’t upload them?

    Hello, Naomi! 

    Thank you so much for stopping by!

    I'm so happy that you're coming to the Disneyland Resort in March! It's such a perfect month to visit! You'll find the Disney California Adventure Food & Wine Festival at Disney California Adventure Park, glorious nostalgic attractions at Disneyland Park, and extraordinary theming at Star Wars Galaxy's Edge and Cars Land. You will love it!

    It seems like the best (and fastest) way to get those tickets into the app is to talk to a Cast Member. Your app may need a little update, for example, and the Cast Members will be able to help you solve this mystery in a jiff! 

    Since you're coming from so far, I'd like to share a little tip to enhance your trip. The Disneyland Resort is Walt Disney's first iteration of his most ambitious dreams, and you will find proof of that in every corner of the parks. You will recognize his ambitions and his ingenuity, as well as his worldview at the time, in many details.

    The best way to sharpen your perception is to watch two Disney+ series: The Imagineering Story and Behind The Attraction. They will keep you in good company while crossing the Atlantic, Naomi, and they will train your senses to enjoy the Disneyland Resort to its fullest. Yes, it's Happiest Place on Earth, but it's also the physical manifestation of a man who changed the 20th century in many, many ways!

    I hope you have a fantastic time in March, dear Naomi! Please let us know if you have more questions. We'll be here!

    May the magic be with you, 

    Julie  
     
     
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Meet the Panelist: Julie, California

Hi! I am Julie, a Brazilian brand strategist, and amateur cook. I grew up in Brazil, but I currently live in California. I dreamed of visiting the Disneyland Resort and the Walt Disney World Resort since I was a little girl and now I love to help others enjoy the magic as much as I do. Being an all-things-Disney nerd and Disney Vacation Club member, I'm here to help you find the perfect hotels, park events, and seasonal festivals to make your trip a memory to cherish forever! Learn More About Julie

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