Family on dock at Grand Floridian; AA; mickey balloons; Father; Mother four kids
  • On Aug 26, 2024
    Alicia from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought 3 three day toxxs but my daughter is running a fever and we won't be able to use one day of the 3 day tickets. Can we use them again next yr

    Hi there, Alicia!

    Welcome to planDisney and thank you for turning to us with your Walt Disney World Resort vacation planning question. It sounds like you're currently on-site at The Most Magical Place on Earth but one of the little Mouseketeers in your group is under the weather. I'm so sorry to hear this and wish your little one a super speedy recovery! In the meantime, let's chat about how to handle this situation in real time.

    Alicia, it's never fun when one of our family members isn't feeling 100% during a vacation. Theme park tickets are subject to expiration based on their length and valid use periods. For example, a 3-day ticket expires after its 5-day valid use window, and any entitlements remaining at the end of that period are forfeited. Due to the unique circumstances preventing you from using the remaining days on your ticket, I encourage you to reach out to the friendly Cast Members at the Walt Disney World Resort, either by calling the Existing Tickets phone line or by phoning the Front Desk, if you're staying at a Disney Resort hotel. If needed, the Cast Members at your Resort hotel can even arrange for in-room medical care or transportation to off-site urgent care.

    At this time, Guests can also receive special care from AdventHealth, the official healthcare provider of the Walt Disney World Resort. While the medical professionals affiliated with AdventHealth won't be able to sort out your ticket dilemma, they're always available to ensure each Mouseketeer in your Club feels their best throughout their stay in The Most Magical Place on Earth. If you're staying on property at a Disney Resort hotel, your resort gift shop likely offers a selection of medications available for purchase, as well.

    Alicia, I hope you've found these suggestions helpful and I wish you a restful and enjoyable remainder of your Walt Disney World Resort vacation. I hope your daughter is already on her way to recovery and you can squeeze some pixie dust out of the rest of your visit! If you have any additional questions, you're always welcome to stop back by planDisney anytime. We're here to help you make the most of your time at The Most Magical Place on Earth.

    Warm wishes,

    Lauren
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Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

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