• On Nov 19, 2020
    Roselia from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I bought thickets in January of this year 2020 and the park closed a week before my schedule time to go in late March. I bought 5 tickets and I would like to know when can we used them since they’re expiring in January 2021 are the dates extending?

    Hey Roselia!

    We’re so glad you found us here at planDisney!

    Today was a great day for the Disneyland Resort! Disney California Adventure opened up Buena Vista Street for guests to enjoy several shopping and dining experiences. It’s definitely a step in the right direction and allows guests to get a little bit of that park Magic!

    I’m so sorry that you were unable to use your tickets and had to cancel your trip back in March. Unfortunately Disneyland Park and Disney California Adventure Park remain closed for the foreseeable future. They are expected to remain closed for at least the remainder of 2020. 

    Unless your tickets fall into one of these categories, the Disneyland Resort will not be applying any extensions to tickets and they are valid until their respective expiration date which in your case appears to be January, 2021. Most of the time you can apply the value paid of expired tickets towards the purchase of new tickets if there has been a price increase. I’d call Disney Ticket Services to check your tickets and see exactly what your options are. 

    Well Roselia, I hope this information finds you well and hope you find an option that works for your tickets.

    Remember, always believe in the Magic!

thumbnail image for Andres

Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop like a pro! Learn More About Andres

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.