• On May 23, 2021
    Anthony from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought my son and his friend 4-day tickets for the end of July, but at their prom last night, they won 3 tickets that expire on August 1st. Is there any way I can get a refund for 3 days on the original tickets?

    Hello, Anthony! Welcome to planDisney, and thanks for stopping by!

    How excited your son and his friend must have been to win Disney Theme Park Tickets at their prom! I am sure they’re delighted to be visiting the Most Magical Place on Earth this summer.

    Of course, they will want to use their Theme Park Tickets that are set to expire! Do not fear, as I believe you can find a solution for this. As you will see in this handy FAQ page from the Walt Disney World website, while Disney Theme Park Tickets are typically non-refundable, you can often use the value of a completely unused Ticket toward a future vacation! How cool is that? All you would need to do is call Disney Existing Tickets via telephone to discuss your options! Cast Members are standing by, waiting to help!

    Anthony, I hope that the advice above helps you plan an incredible trip for your son and his friend! It sounds like they’re going to have an amazing summer! Make sure you have both kids listed within the Family & Friends list on your My Disney Experience account so you can make plans and Disney Park Pass Reservations for them! In fact, I recommend that you browse at the Park Pass availability calendar and make a plan with them to see which days they prefer to visit which Theme Parks!

    It has been fun to help out with planning this amazing trip. Please know that you can come back and see us again anytime we can be of help!

    Wishing you many magical memories,
thumbnail image for Clara

Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.