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  • On Aug 24, 2018
    Susan from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought a silver carved ring and lost it. I would like to purchase another one to replace the one I lost. I can’t seem to find it anywhere on the Disney app. Where can I go to order it?

    Hi Susan!

    Welcome to the Disney Parks Moms Panel! I love shopping during my vacations to Walt Disney World Resort. There are so many unique and magical things throughout the theme parks and Disney Springs; sometimes it's difficult to choose which souvenirs I want to bring home for my family and loved ones!

    I'm so sorry to hear that you can't find your silver carved ring. It sounds as though it was not only beautiful, but special to you! I recommend contacting the helpful Cast Members, via email, at Merchandise.Guest.Services@DisneyParks.com to explain this situation to them. A Cast Member will hopefully be able to further assist you in getting a replacement ordered!

    I will be sending you an abundance of pixie dust in the hopes that you will be able to get another carved ring soon! Thank you so much for visiting us here at the Disney Parks Moms Panel! If you have any other questions, please come back and see us again!

    Beth
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Meet the Panelist: Beth, Illinois

Let's talk about the WONDER and MAGIC of your FANTASY DREAM vacation aboard the Disney Cruise Line! I'm a proud stay-at-home mom to my little buccaneer with special needs and, along with my husband, a lover of everything Disney! We've had so many unforgettable memories and adventures while sailing on Disney Cruise Line. I can't wait to help you navigate through any questions you may have while planning your family's adventures at sea! Learn More About Beth

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