Disneyland- Mainstreet Station
  • On Apr 4, 2022
    Kasey from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought a set of Disneyland Magic Keys for me and my parents, but afterward my dad told me he feels that he can't handle the stress of the park in his old age. Is there any way of getting his ticket refunded while still keeping mine and mom's?

    Hi there, Kasey! What an incredibly thoughtful gift to be able to visit the Happiest Place on Earth together with your parents. I know that some of my earliest and most treasured memories are from visits with my Mom and Dad many decades ago. Those are forever memories filled with magic and nostalgia that I hold very close to my heart. 

    I'm sorry to hear that your Dad may not be able to use his Magic Key. While they are technically non-refundable, I would go ahead and give the Cast Members in Guest Services a call to discuss your particular situation. There's a special team just for Magic Key Holders that you can speak you by calling (714) 781-7277. You and your Mom should be able to use your keys as you like!

    If for some reason a refund is not possible for your Dad's ticket, I'd love to share some tips for taking a break from the sun and the park hustle and bustle that might encourage a visit!

    Make a Lunch Reservation: An early afternoon lunch reservation allows you to hit the parks before the heat of the day sets in, and then it's some guaranteed time to sit and relax inside some air conditioning. I've seen this little respite re-energize our family to go back out into the parks feeling refreshed and ready for some magic! Dining reservations can be made up to 60 days in advance, and as Magic Key Holders, you have access to the Magic Key Terrace. The menu here is more signature cocktails and small bites, but it's a great little oasis with a menu inspired by the park's history. Lamplight Lounge and Storytellers Cafe are also some good options for a midday break. 

    Visit Disney's Grand Californian Hotel & Spa: Located just a few steps from the Main Gate Esplanade, there are two spots here that I love to recommend. All Guests are welcome to stop into this hotel's stunning lobby. It's dark and cool and there is a ton of seating. I also love the GCH Craftsman Bar. While this spot is outside by the pool, it is covered and you can often easily walk up without a reservation and order a cool drink and maybe a bite to eat. 

    Take Some Breaks Within the Parks: At Disneyland Park, there are a few less-traveled spots where you can step away from that park energy. The Disneyland Story presenting Great Moments with Mr. Lincoln is located in a seated, indoor theatre where you can hear Abraham Lincoln himself recite some of his famous speeches! Then spend some time wandering through The Disneyland Story to see a scale model of the park and a short film Disneyland: The First 50 Magical Years

    Over at Disney California Adventure Park, the Animation Academy is my go-to. While this spot is usually buzzing with Guests, the lobby is big and cool and has oversized screens showing the animation process and sweeping Disney tunes playing which make it a good spot for a quick break.

    Kasey, I sure hope this was helpful! If you have any more questions, come back to see us here at planDisney.

    Magic awaits!
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Meet the Panelist: Tara, Pennsylvania

Hello from Philly! Disney Parks have been my heart and soul since my 3-year old feet first hit Main Street, U.S.A. Nothing compares to the burst of pure joy, nostalgia and magic that I feel EVERY time I enter the gates! I love planning Disney vacations and have been known to convert a non-believer or two in one magical afternoon. Whether it's park days with friends, multi-generational trips, toddling around with kids or flying solo, I'm ready to help you personalize the magic at the Happiest Place On Earth! Learn More About Tara

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