• On Feb 12, 2019
    Gabby from NH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought a ring when I was there almost 20 years ago with my name on it. My mom and my grandmother each got one too. My ring just recently broke and I can’t find the missing piece. Is there any way I can order a ring online, seeing as I live in New England

    Hi Gabby,

    Welcome to the Disney Parks Moms Panel, and thank you for your question. Your story makes my heart so happy – what a lovely memory of being at Walt Disney World Resort with your mom and grandmother, and what a special souvenir. 

    If you haven’t already, the first places I encourage you to look are ShopDisney and the Shop Disney Parks app. There are some absolutely gorgeous rings available, and I hope you’ll see something like yours.

    If that doesn’t work out, I recommend reaching out to the Cast Members in Merchandise Guest Services. They can be reached via phone at (877) 560-6477 or by email at Merchandise.Guest.Services@DisneyParks.com. Provide as much detail as you can about when and where you bought the rings, what they look like, and if you can provide a photo, that’s super helpful.

    Gabby, if those options don’t work out, I hope you’ll “keep moving forward.” You could check out eBay or other online sites to see if you can find something similar. You could even tweet a picture of the ring – there’s a very active Disney fan community on Twitter, and I bet they might have ideas on how to track down a replacement for your very special souvenir.

    I’m wishing upon a star and sending pixie-dusted wishes that you find a replacement for your keepsake ring!

    Make a wish, and do as dreamers do,
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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