Pluto Topiary at Epcot International Flower & Garden Festival
  • On Feb 19, 2023
    Alexis from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought my righted June 9th, 2022, out vacation got cancelled and we could not use them. Are they still valid?

    Hi Alexis, welcome to planDisney!

    I’m sorry to hear that your previous vacation got cancelled. But, as Edna Mode says, “I never look back, darling. It distracts from the now.”

    The amount paid for your unused, expired ticket can be applied towards new tickets for your new vacation dates. However, you will be charged if there is a difference in price for the future date. You can change the dates on your tickets in your My Disney Experience account under “Tickets, Passes & Memory Maker” and selecting “Change Ticket.” I also suggest checking the Theme Park Reservation Availability Calendar prior to making your changes. 

    If you have any issues completing these changes, I recommend calling the number listed under “Existing Tickets” for assistance from a Cast Member.

    I hope you get the chance to visit soon, Alexis! There is so much happening at Walt Disney World Resort. EPCOT International Flower & Garden Festival is beginning on March 1, 2023, where you can see EPCOT blanketed in beautiful blooms while you eat around the World Showcase from the outdoor kitchens. Then in early April, Happily Ever After returns to Magic Kingdom Park and Tron Lightcycle / Run opens to guests! 

    It's never too early to start planning your next Walt Disney World vacation, Alexis! Please visit me at planDisney again if you have any questions in the future! 

thumbnail image for Kaitlin

Meet the Panelist: Kaitlin, Indiana

Hi friends! I'm Kaitlin, a wife and mom to two young boys. I can always be found with a list of the latest and greatest snacks and treats at Walt Disney World, and sometimes I'm even willing to share those snacks with my family. In the meantime, I'm here to help answer your questions about your vacation to Walt Disney World Resort!  Learn More About Kaitlin

Related Video

  • thumbnail image for First Timers at Walt Disney World | planDisney Podcast - Season 2 Episode 2 Full Episode

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.