Dad and Daughter in front of Cinderella Castle
  • On Dec 8, 2021
    Rene from peru Asked

    We bought a plan with Disney, we had booked our 2 (days) in Parks for Jully 2021, however for the pandemic we could not travel. How can we book again our 2 (days) in the parks?

    Hello, Rene!

    Welcome to planDisney with an excellent question! We are thrilled to assist fellow Guests as they plan a magical Walt Disney World Resort vacation!

    I am sorry the pandemic impacted your travel plans, but I am happy to hEAR that you still have plans to visit The Most Magical Place on Earth! Did you know that you can try changing the dates of your tickets online or via the My Disney Experience app? If your unused theme park tickets are still valid, sign in to your Disney account, visit My Tickets & Memory Maker, find the ticket you wish to modify, and select Change Ticket to choose new dates. You are also welcome to open the My Disney Experience app on your mobile device, tap the three horizontal lines at the bottom of the screen, and select Tickets and Passes to change your ticket dates. Please note that all modifications are subject to availability, and extra charges may apply.

    planDisney tips: Before changing your tickets, please check Theme Park Reservation Availability to plan accordingly. After modifying theme park admission dates, be sure to make Disney Park Pass reservations for your visit dates.

    I hope this information is helpful, Rene! Come back to visit us if you have additional questions, and check out planDisney in Spanish for magical tips and advice in your beautiful language!

    See ya real soon,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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