Large cruise ship sailing across deep blue water with a mountainous coastline in the background.
  • On Apr 21, 2026
    Celeste from CT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought a place holder, how do I find confirmation and use?

    Ahoy, Celeste! Welcome to planDisney and thanks for reaching out about your Placeholder Reservation. It sounds like you are ready to get another sailing with Disney Cruise Line booked, so let me explain how you can use your Placeholder Reservation.

    As you know, the Placeholder Reservation is a special onboard offer, which allows you to unlock future savings of at least 10% on your next cruise by putting down a deposit while you are still onboard. There is a limit of one future cruise booking per household for a maximum of two staterooms and the current requirement is a $250.00 deposit per stateroom. The future cruise must sail within 24 months and that date is calculated from when your Placeholder Reservation was originally purchased, plus sail dates are always subject to availability and blockout dates do apply.

    You should have received an email confirming your purchase of the Placeholder Reservation on your last sailing, but the easiest way to find all of the details is by pulling up your Disney Cruise Line account online. Start by going to the Disney Cruise Line website, click on the tab labeled “Already Booked,” and you will be prompted to login to your MyDisney account. After you login, click on the “My Reservations” option under “My Disney Cruise” and you will be able to select any of your upcoming cruises or Placeholders. You should see the “Future Cruise Placeholder” page and it will list the expiration date, which is the same as the latest possible departure date that you can choose for your cruise.

    Once you access your Placeholder Reservation online, you will be able to use it to book your desired sailing directly from that page. However, if you have any questions or concerns, you can also call Disney Cruise Line directly at (800) 951-3532, Monday through Friday, 8:00 AM to 10:00 PM Eastern time, and Saturday and Sunday, 9:00 AM to 8:00 PM Eastern time. When you call, be sure to use your Placeholder Reservation number when prompted for your reservation.

    Disney Cruise Line is currently offering additional savings of up to 20% or 25% when you use your Placeholder Reservation on select sailings, which include dates for late 2026 and early 2027, so definitely look into those options. If you have any other questions, then you are always welcome back here at planDisney. Happy sailing!

    Catherine
thumbnail image for Catherine

Meet the Panelist: Catherine, Virginia

Get ready to set sail for adventure! I’m a wife, mom to one son, and public defender, originally from Richmond, Virginia. As a Platinum Castaway Club member, I have been sailing away, savoring churro Mickey waffles, and successfully completing my Disney trivia character medallion collection aboard the Disney Cruise Line fleet. Now I’m ready to help answer all of your questions as you prepare to embark on your own journeys to where magic meets the sea. Learn More About Catherine

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.