Couple at it's a small world; costume
  • On Mar 5, 2024
    Luis from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just bought passes and spelled my girlfriends last name in all caps, and can I change my email on her pass to her own?

    Hi there, Luis! It's so good of you to stop by planDisney and thank you so much for sharing this question with us. 

    Congratulations on your Magic Key Pass! That is a very exciting purchase and I'm sure you and your girlfriend are very excited to put it to good use this year! Your question made me smile because I, myself, have a Magic Key Pass with a last name formatted in all CAPS! Luckily, it has never prevented me from being able to use or enjoy all the benefits of the Magic Key Program. If you happen to have an Imagine Key for Southern California residents living in eligible ZIP codes, you may need to present a valid, government-issued photo ID in order to verify proof of residencyBut, the formatting of the last name should not present an issue, unless it is particularly bothersome to you!

    However, I completely understand if you or your girlfriend would prefer to make corrections to the name, especially if you also need to change the email address associated with the Pass. In this case, I recommend that you call and speak with a Cast Member using the dedicated Magic Key Holder line. They can look up and make changes to the Guest account for each Magic Key Pass. 

    I hope this is useful advice, Luis. You have a spectacular year ahead of you as a Magic Key Holder and I wish you many unforgettable memories with your loved ones. If we can help with anything else in the meantime, please don't hesitate to reach out to planDisney again. We'd love to help.

    Wishing you Wondrous Journeys,
    Tishra
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Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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