• On Jul 3, 2017
    Julie from QC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had bought 10 passes (for Canadians residents) for my family. Can I go myself alone, the day before we start to use them, with passeport of all of us to exchange certificate for true ticket? Do you need to see every one at that time? Thank you :)

    Bonjour Julie! Welcome back to the Disney Parks Moms Panel!

    The Canadian Resident Special Offer was such a great deal! I definitely picked up some Disney Theme Park Tickets for my family, too! The official word is that each member must be present when exchanging the certificates with proof of Canadian residency (Passport). You can exchange these at Guest Relations at Disney Springs the day before, or at the Disney Theme Park Ticket Window at the main entrance. This being said, I have heard of Guests who were able to exchange them in advance at the Disney Springs location, however, I do not recommend attempting this as it is valuable time that you could be spending relaxing at your Disney Resort hotel with the family!

    I hope this helps you with your planning and that you come back and visit us again soon!

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Meet the Panelist: Jennifer, Ontario

Hi! I’m Jen from Ottawa, Canada! I am a high school librarian and French teacher who also happens to be a Walt Disney World Resort enthusiast! My first visit to the Walt Disney World Resort was during my honeymoon. Now, a wife and mom of two girls, my family has since been on many memorable Disney vacations together! Learn More About Jennifer

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