A family enjoys Tiana's Bayou Adventure at Magic Kingdom.
  • On Nov 28, 2024
    Scott from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought passes and assigned them to my family members on my Disney app. My daughter connected her magic band to her Disney app. When we look at her ticket number on her app, it is the same code number as my ticket on my app. Will this be a problem?

    Hi Scott,

    We are thrilled to see you stopping by planDisney! 

    First, let me congratulate you on getting those tickets linked in the My Disney Experience Mobile App! It also sounds like you have everyone connected through your Family & Friends List. My family has an upcoming trip so I just double-checked their tickets. They have different ticket numbers. I recommend that you call to speak with a cast member in Existing Tickets. I recommend that you call with your daughter available as well because the cast member may need to access both of your MyDisney accounts. Before calling, double-check to see if her name is actually assigned to the ticket. If you have a confirmation email for those tickets, check that email again. Finally, scroll through all of your tickets on your mobile app to make sure you do not have an extra ticket there.

    Looking at your arrival date, the good news is that you have some time! Once you have those tickets sorted out, take some time to finalize the rest of your plans. If you have not done so, make advanced dining reservations, especially for character dining experiences. I also suggest reviewing the details with Lightning Lane Multi Pass and, if you are staying at a Disney Resorts Collection hotel or other select hotel, Lightning Lane Premier Pass.

    Scott, I am sending a little extra pixie dust trusting that you will get the right ticket assigned to your daughter and you will be able to finalize those plans! In the meantime, let the countdown begin!

    Magic and memories,
    Donyell

thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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