Avengers Campus featuring Black Panther
  • On Nov 17, 2022
    Anthony from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I just bought my pass no less than 24 hrs ago can I still cancel?

    Hi there, Anthony! Welcome to planDisney!

    I'm so sorry to hear that you are hoping to cancel your key to the kingdom, but I can understand as it is quite an investment in the magic. Magic Key sales were open for a short window and have closed again due to their popularity. Reading through the Magic Key terms and conditions, I can confirm that passes are non-refundable and non-transferable, which I realize may not be the most pixie-dusted news for you at this moment. Did you know that there is a special Guest Services team dedicated to Magic Key Holders? The Cast Members there are experts in all things Magic Keys, and if you have specific questions or need to discuss your situation directly with someone, they would be your best bet! You can reach them at (714) 781-7277. If it is a new pass and not a renewal, one thing to note is that it doesn't activate until you scan through those Main Entrance Gates or use the parking benefit for the very first time. You have a full year from the date of purchase to activate your key, so if you'd like to hold on to it for a bit until you can fully take advantage of those perks, that's an option for you! 

    While it sounds like you are hoping to put a pause on the magic, I can tell you that there is so much in store for key holders in 2023! Disneyland Resort will be the home base for the Disney100 celebration kicking off January 27th with the opening of Mickey & Minnie's Runaway Railway! Not to mention that both Disneyland Park and Disney California Adventure Park will see brand new nighttime spectaculars - Wondrous Journeys and World of Color - One! Moving into spring, the "Magic Happens" parade will once again make its way down Main Street, U.S.A., and get your Mouseketeers ready to explore the newly re-imagined Toontown opening on March 8th! Over at Disney California Adventure Park, we will see the return of the Lunar New Year Celebration this January and the Disney California Adventure Food & Wine Festival in March. There's a lot to explore and a lot of magic to unlock with that key!

    Anthony, I hope this helped pave the path for your magic carpet. If you have any more questions, you know where to find us here at planDisney!

    Never stop dreaming,
thumbnail image for Tara

Meet the Panelist: Tara, Pennsylvania

Hello from Philly! Disney Parks have been my heart and soul since my 3-year old feet first hit Main Street, U.S.A. Nothing compares to the burst of pure joy, nostalgia and magic that I feel EVERY time I enter the gates! I love planning Disney vacations and have been known to convert a non-believer or two in one magical afternoon. Whether it's park days with friends, multi-generational trips, toddling around with kids or flying solo, I'm ready to help you personalize the magic at the Happiest Place On Earth! Learn More About Tara

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