Cinderella Castle 50th Night
  • On Feb 3, 2022
    Karin from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi. I bought park tickets for my family and am trying to associate them with a person but... my husband's card won't work. Could it be because he has an old My Disney Experience account? I called yesterday and was on hold for an 75 minutes...

    Hi Karin! Welcome to planDisney!

    Oh Boy! Just a few short days to your Walt Disney World Resort vacation during The World's Most Magical Celebration. When the sun goes down, Disney icons come to shimmering EARidescent life during Beacons of Magic at all four theme parks. My favorite is Spaceship Earth at EPCOT. Enjoy specialty-themed treats created just for the celebration. Here is the 50th Anniversary Celebration Sips and Bites Guide to tempt your tastebuds. I am recommending the Glimmer and Shimmer Blondie at Disney's Hollywood Studios.

    Karin, I believe you have already solved the mystery of your ticket linking problem. As an example, I recently vacationed with my parents. Because my father has his own My Disney Experience account, his ticket and park pass information showed up under his own account. However, because my Dad is on my "Family & Friends List," I am able to make theme park and dining reservations with him.

    While you do have the option of deleting his old account if not wanted anymore, that option could take up to 14 days to complete. I recommend signing into his account to research if his ticket and plans are available for managing. If you have forgotten your password, select "Need Help Signing In" for a one-time passcode to be sent to the associated email address with his account.

    Once you have successfully found his account and reservations, you may link him to your "Family & Friends List." This has been made super easy recently by using the "Show My Linking Code" under "My Profile" in the My Disney Experience Mobile App. You will be generated a code good for 30 minutes to be scanned by any Guest you would like to add to your Family & Friends List.

    If any of these options do not work for you it is time to call the Help Center or utilize the chat function to speak to a friendly Cast Member. Lately, wait times have trended rather lengthy. I recommend calling early or late in the day to minimize on-hold time.

    Just a friendly reminder, Theme Park Reservations are now required prior to your visit. Here is the availability calendar.

    Keeping it Magical,
thumbnail image for Cindy

Meet the Panelist: Cindy, Louisiana

Hey Guys, I'm Cindy (not the one from the castle) but a simple girl from Louisiana. I'm ready to help you navigate all things Walt Disney World Resort. Especially, if you love EPCOT festivals, adult trips, girls weekend getaways and my favorite runDisney weekends. So send me your questions, I'm here to help. Learn More About Cindy

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.