Family with balloons at Grand Floridian
  • On Mar 29, 2022
    Elizabeth from CT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought our park tickets for April 11-13th and now it says we can't make a reservation at the parks..what? We made all these plans and got our tickets weeks ago. The system has simply not allowed me to do anything to make a reservation? please help?

    Hiya Elizabeth! 

    Welcome to planDisney, and thank you for sending us your question! Oh my goodness, Elizabeth, your magical vacation is coming so soon! Can you believe that in a bit over a week, you will be at the Walt Disney World Resort, soaking in all the magic? I know I would be thrilled, especially since you have picked such a magical time to come and visit!

    Now, let's talk about your theme park reservations and tickets! I am sorry to hear that you are experiencing issues with your theme park reservations, but I am here to help you through it. You and me, we're in a club now! First, make sure that your theme park tickets are linked to your My Disney Experience account. Everyone in your party must have valid theme park admission linked to their account to make theme park reservations, so ensuring your tickets are accurately linked to your accounts is essential! Second, try to open the reservation system with another device. I have experienced issues while making theme park reservations online before, and switching to my phone usually helped fix this issue. Lastly, if you are still experiencing issues, I suggest contacting a Cast Member via chat, email or phone. Unfortunately, it does seem that some parks are unavailable during the dates of your visit. It is recommended to make your theme park reservations as soon as you have purchased your theme park tickets. However, I would also suggest keeping an eye on the reservation system as Disney sometimes releases more theme park reservations during busy periods. 

    While the theme parks are always so exciting, remember that the fun doesn't have to stop there! The Easter season is known for its Easter eggs, specifically those displayed annually at Disney's Grand Floridian Resort and Spa. Indeed, the Grand Floridian Bakery makes Easter eggs sculptures every year for Easter, and their talent never ceases to amaze me! The sculptures are awe-inspiring, and I always love seeing what the Cast Members come up with each year. If the chocolate smell makes you hungry, you can even pick up some adorable Easter-themed treats at the Grand Cottage. These offerings are located inside the Grand Floridian's lobby and are only available during the Easter season, so make sure to stop by for a unique experience!

    I hope this was helpful, Elizabeth, and that you have the best day ever on your upcoming vacation. If you have any other questions in the time leading up to your visit, please don't hesitate to reach out! Answering your questions always makes our days eggs-tra magical!

    I hope you have a magical day, 


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Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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