Disneyland- Mainstreet Station
  • On Apr 19, 2022
    Rhonda from AB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We had bought park passes for a trip in 2020, but covid hit. Are these passes still valid?

    Greetings and welcome to planDisney, Rhonda thank you so much for stopping by to ask us your excellent question!

    Rhonda, it would be my pleasure and great honour to assist a fellow Canadian Disney fan and I am sorry that your Disneyland Resort vacation plans were impacted. The good news is, that your unused, expired Disneyland Resort theme park tickets value may be used toward the purchase of future theme park tickets. I would recommend checking to see if your existing theme park tickets are visible in your Disney account by signing in and referring to the Tickets and Passes under My Disneyland planning area – if visible, and you see a Modify Ticket option you can try to modify your tickets yourself, or you can contact a Cast Member at Disneyland Resort – Tickets for assistance.

    Once your Disneyland Resort theme park ticket matter is resolved, and you have a date in mind, kindly ensure your tickets are linked to your Disney account (select My Disneyland and then Tickets and Passes to add the ticket ID numbers, one at a time for linking). Once linked, please proceed to secure your Disneyland Resort – Theme Park Reservations for each day of your valid admission, as this is the process of visiting the theme parks at this time.

    Download the Disneyland Mobile App to manage your plans and share them with others in your travel party, and don’t forget to update your Payment Method to facilitate app transactions during your visit. You can access the Payment Method by clicking on the three stacked lines on the Home Page to take you to your Welcome Rhonda page where you can select My Profile and then Payment Method.

    Consider adding the Disney Genie+ service to your ticket purchase in order to save time waiting in lines for attractions that offer the Lightning Lane entrance – you are also welcome to add the service once you enter a theme park by using the Disneyland Mobile App.

    I hope this information is helpful, Rhonda and I wish you a most magical visit to the Disneyland Resort – have you seen the current Disneyland Resort special offers? Be sure to update your profile to check for additional applicable offers that may be of interest to you!

    Best Disney Wishes, from your fellow Canadian Disney fan,
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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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