Chewbaca
  • On May 6, 2021
    Joey from CA Asked

    Bought 4 park hoppers w/reservations (the 4 tix w/reservations show up on the Disneyland.com site). Linked the 4 tix to the D-land app but don't see my reservations in the My Plans area on the app (dining res. do appear on the app).

    Hey Joey. Welcome to planDisney! Thanks for taking the time to stop by.

    I’m glad to hear you’re planning a trip to the Happiest Place on Earth! Now that both Disneyland Park and Disney California Adventure Park have reopened their gates after a long, unexpected closure, I bet you’re excited to return to a land of Magic!

    It’s great that you are able to secure Park Hopper tickets and park reservations. I’m sorry Stitch was wreaking havoc for you. It’s reassuring that you’re able to view your Park Hopper tickets and park reservations on Disneyland.com. Other Guests have expressed similar issues with viewing tickets and park reservations when going between Disneyland.com and Disneyland mobile app. I recommend logging out of your Disney account on your app as well as on Disneyland.com. Try signing back in on the Disneyland mobile app. Hopefully you’ll be able to locate your park reservations now.

    If you’re still encountering issues, I suggest contact Disneyland Resort Website Support at (714) 520-6222 or Ticket Services at (714) 781-4636 and a friendly Cast Member will gladly assist you. Soon, you’ll be on your merry way to the Happiest Place on Earth!

    Please swing by planDisney again if you're looking for tips and advice on planning your upcoming trip, Joey. We’re all EARS to help you plan a memorable vacation at Disney Parks.

    See ya real soon,
    Kiki
     
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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

Learn More About Kiki

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