• On May 28, 2021
    Sofia from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have bought park hopper tickets through the website for july3&4 and when I tried to make the park reservations it says that the tickets have reached their limit of park reservations so does that mean the park reservations were already made?

    Hi Sofia,

    Thanks for stopping by planDisney! 

    One (hopefully) helpful note about Disneyland Resort theme park tickets and theme park reservations is that the process to buy tickets and make reservations was enhanced and made more convenient in mid-May. The Disneyland Resort changed the Theme Park Tickets & Reservations system to guide Guests buying new tickets to purchase their tickets and make their theme park reservations at the same time.

    It's possible that this is the process that was in place when you purchased your tickets. If this is the case, then you would have been prompted to select the number of days for your tickets, then select the number of tickets, and then select the ticket type (in your case, you selected Park Hopper). Next, you would have been prompted to reserve your ticket dates and select your starting park for each of the days you selected. You would have bought your tickets and made your theme park reservations all at the same time. Previously, before this convenient enhancement, the buying of tickets and the making of theme park reservations were separate steps.

    Sofia, my suggestion is to take a look at your "My Theme Park Reservations" page to check if you can see your theme park reservations. I'm hopeful for you that you'll see your theme park reservations and all their details. 

    If it turns out that you're not able to locate your theme park reservations, you might want to reach out to the Disneyland Resort Website Support team by calling (714) 520-6222. You can also reach out through the "Chat with Us" feature in the Disneyland Resort mobile app.

    Here's wishing you a wonderful visit to the Disneyland Resort theme parks, Sofia. And here's wishing you lots of Disney magic in your day today!

thumbnail image for Jerry

Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.