• On May 26, 2021
    Jennifer from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. I bought park hopper tickets but I wanted to see if I could change them to multi-day tickets. If so, can you please help me change them? I’ve been calling but no answer. If you can please answer as soon as possible, thank you!

    Hi Jennifer,

    Thanks for bringing your question to planDisney, where we always love to share suggestions from our own Disney vacations as a way to help you plan your most magical visits to Disney destinations.

    It sounds like you purchased your Disneyland Resort theme park tickets and added on the Park Hopper option to your tickets. I think that's great to hear, as I always recommend Park Hopper tickets as a way to enjoy more of the theme parks in a day.

    Are you looking to remove the Park Hopper add-on from your tickets so that you have One Park Per Day tickets? What I can share is that theme park tickets are nonrefundable, and this would apply to entitlements that you add-on such as Park Hopper

    Jennifer, I hope this information helps address your question. If your question is along a bit of a different line, you can reach out to the Disneyland Resort Ticket Services team at (714) 781-4636 for additional assistance. I know you mention that you did try calling and were unable to connect with a Cast Member. I'm hopeful for you that if you can hang in there with the currently heavier than normal call volume, you'll connect with a Cast Member who can help you if you're still looking for assistance. You can also try the "Chat with Us" service available in the Disneyland Resort mobile app.

    Here's wishing you lots of Disney magic in your day today, Jennifer!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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