Avengers Campus featuring Thor
  • On Sep 3, 2022
    James from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought a park hopper for 9/15 that says California Adventure first and the website says reservations not available for any parks that day. What does this mean? Am I not able to visit the parks even though I just bought a ticket for that day?

    Hello, and welcome to planDisney, James!

    We thank you kindly for submitting your question to planDisney - I apologize for any inconvenience you may be experiencing and greatly appreciate your patience.

    James, what I would like you to try is to sign back into your Disney account and access the My Disneyland planning area on the top right of the main page, and specifically, the Ticket and Reservation Details link where you should be able to see your existing theme park ticket with the Park Hopper option as well as the Theme Park Reservation associated with your ticket. The website Theme Park Availability calendar may very well show that Theme Park Reservations are not available that day, but hopefully, that may not include your ticket because as you claim, it was purchased for a specific date. The reason I am saying this is because when purchasing a theme park ticket Guests are prompted to make Theme Park Reservations based on availability at the time. If you sign into your Disney account and you do not see any ticket or Theme Park Reservation, please contact Disneyland Resort - Tickets as soon as possible for direct support and resolution. 

    Disneyland Resort at Halloween Time offers so many unique and exciting special events and activities - the decor alone is over-the-top, with one of my favorites being the Haunted Mansion Holiday to enjoy spooktacular and thrilling surprises from the citizens of Halloween Town. Rescue Groot along with Rocket for a daring Halloween adventure with the thrilling Guardians of the Galaxy - Mission BREAKOUT! - Monsters After Dark. How very exciting this is!

    Tips:
    If you haven't already, James, kindly download the Disneyland App to manage your plans and utilize helpful features designed to add efficiency and convenience to your visits, such as the Disney Genie+ Service which will save you time waiting in lines for attractions that offer the Lightning Lane entrance and much more!

    James, using your theme park ticket with the Park Hopper option, you will be able to visit your second park at 1:00 PM or later, as soon as you have entered your first reserved theme park of the day, and then you will be able to go between both theme parks, pending availability until the parks close.

    It was my honor assisting you today, James, I hope all is well with your theme park ticket and Theme Park Reservation and I wish you a wonderful visit to the Disneyland Resort.

    Best Disney Wishes!
    Jacqueline
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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