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  • On Aug 19, 2024
    Abigayle Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought our not so scary Halloween party tickets back in May and they’re not showing in ‘my tickets and passes’ section. What should I do?

    Hi there, Abigayle, and welcome to planDisney! I'm just so thrilled that you've found me and my Panelist pals here. It sounds like you're planning a fun visit to Walt Disney World Resort, complete with a frightfully fun night at Mickey's Not-So-Scary Halloween Party!

    Abigayle, you'll be happy to know that if you can find the confirmation number from when you purchased your tickets for Mickey's Not-So-Scary Halloween Party, you should be able to manually link the ticket within the Tickets and Passes section of My Disney Experience. Check for the email you received when you placed the order, and the confirmation number should be there. If you're unable to locate your confirmation number, or have difficulty linking your tickets, I encourage you to reach out to a helpful Cast Member who can troubleshoot the situation alongside you.

    I couldn't be more excited for you to experience Mickey's Not-So-Scary Halloween Party! I absolutely suggest arriving as early as possible - 4pm - to take advantage of all of the fun. With unique Character photo opportunities, shorter queues for popular attractions, seasonal merchandise, and can't-miss experiences like the Hocus Pocus Villain Spectacular featuring the Sanderson Sisters, there will be more to do than you can imagine! And be sure to arrive early to see Mickey's Boo-to-You Halloween Parade because you won't want to miss the Headless Horseman riding through the streets. It gives me goosebumps just thinking about it! You're going to love it!

    Abigayle, I hope you have the most amazing visit to Walt Disney World Resort! Please stop back by planDisney with any other questions you have as you continue to make your plans!

    See you real soon!
    Jennifer
thumbnail image for Jennifer

Meet the Panelist: Jennifer, Georgia

Hi friends, I’m Jennifer! I live in Georgia with my handsome Prince Charming and our three awesome Mouseketeers. My Disney favorites are food, princesses, holidays, and festivals. I thrive on logistics and details, so I love all of the intricate plans that go into making a perfect Disney vacation. So let’s get started, because tomorrow is just a dream away! Learn More About Jennifer

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