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  • On Jan 8, 2018
    Catherine from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought non-Florida resident 2-day Disney tickets for my family. Everyone enjoyed the 1st day, but my daughter got the flu before the 2nd day & couldn't go to the park before returning home. Any chance of an new expiration date for her ticket?

    Hello, Catherine!

    Welcome to the Disney Parks Moms Panel! 

    OH, I am so sorry about your daughter getting sick at Walt Disney World!!  I know your whole family was disappointed she was not able to finish out your quick Disney vacation getaway. 

    My recommendation would be to call (407) W-DISNEY and speak to a Cast Member about what happened to your daughter. The Cast Member will then call Guest Relations and explain the situation. At that point, Guest Relations can make a determination to change the expiration date on her ticket. While there is no guarantee Guest Relations will honor your request, I DO know that Cast Members love to make the MAGIC for guests who encounter special circumstances like this. 

    If you have other questions, please let us know!  Please tell your daughter I hope she is feeling so much better!

    Have a MAGICAL day!

    Wes
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Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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