• On Feb 10, 2014
    Richard from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I bought a non expired ticket back in 2006 and given the new ticket system and fast past system is it possible to have my ticket updated to the current ticket medium over the phone or does it have to be done in person.

    Hi Richard,

    If you are trying to update your ticket to a RFID enabled ticket, you will have to do that in person. You can make the exchange at Guest Relations at any of the parks or at either of the Guest Relations locations at Downtown Disney. 

    If you are trying to add your ticket to a Magic Band, you might be able to do that through My Disney Experience. If you have difficulties, you can call (407) 939-7523. 

    Please let us know if you have any other questions.
    Wishing you the best of luck,
    Amy H.
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Meet the Panelist: Amy, North Carolina

Hey, Howdy, Hey! I'm Amy H. and I have been a fan of Walt Disney World since my first visit during the Magic Kingdom Park's opening year. I'm married to my favorite person in the world and since our son and daughter are in college, we have been enjoying more spur of the moment trips to the Most Magical Place on Earth. No matter the ages or size of your traveling party, I'd love to help plan you plan a magical vacation! Learn More About Amy

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