Father and son walking through BOG
  • On Apr 1, 2021
    Keawe from AZ Asked

    I bought Military promotional tickets. My local base buys them every 1st and 15th of each month.My main concern is that they say it will take 15 to 22 days to ship. Is there any way I can get my ticket # inadvance to book theme park reservations?

    Hi Keawe! Welcome to planDisney.

    Mine is also a military family, and on behalf of my fellow panelists, I would like to thank you for your service to our country. My family is so appreciative of the fantastic discounts available to military families traveling to the Walt Disney World Resort - we are currently counting down the days until we celebrate my husband's return from deployment in our happy place!

    While the Military Promotional Theme Park Ticket Offer is a fabulous discount, waiting on tickets so you can make your Disney Park Pass reservations is not magical. I'm sorry you're in this situation. Because the base ticket offices are technically considered ticket resellers, there isn't much Disney can do to provide a ticket number. I assume you have already asked the folks at your base ticket office if they can provide the numbers before shipping the tickets? Did you receive an exchange certificate or any paperwork that indicates ticket numbers? If not, unfortunately, you will need to wait until your receive the tickets. Sometimes, it's not possible to provide ticket numbers in this situation because the last several numbers are secured with a scratch-off substance for security reasons.

    Keawe, once you receive your tickets and link them to your My Disney Experience account, you'll be ready to make Disney Park Pass reservations for each day of your vacation. If at that time you notice that Disney Park Pass availability is limited, it's worth calling the Existing Tickets number at (407) 566-4985. Explain your situation and see if there's any way they can help you secure Disney Park Pass reservations. I can't guarantee that they will be able to assist, but it's worth checking! As a military spouse, I understand that we're just not always able to plan as far in advance as others, and I'm sending pixie dust that it all works out for your visit.

    Thanks for stopping by with your question. I'm hoping your tickets arrive faster than Dash from The Incredibles can run! If you think of any questions as you count down to your incredible visit to the Walt Disney World Resort, please come back and see us. It's always a pleasure to help a fellow military family with their Disney dreaming.

    Wishing you a magical vacation,
    Robyn
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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