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  • On Apr 2, 2012
    Celestina from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Bought Mickey hats last trip at Le Chapeau in MK and had them embroidered with regular cursive writing. Didn't like the way it turned out (too light). Can we unstitch and bring them back and pay to have them redone? No more receipt as was 2 yrs ago.

    Hi Celestina!

    Thank you for visiting the Moms Panel!

    Le Chapeau, at Magic Kingdom park, will only provide stitching for any items that were bought on-site, and therefore I don't see any reason why you cannot unstitch your hats and bring them back for re-stitching - especially as you are willing to pay for them to be redone.  I know you don't have your receipts, but does the hat still have it's 'Walt Disney World' tag inside?

    Anyway, I would definitely ask at the store, I am sure they will be able to help you!

    If you have any other questions, please come back and ask me - I would be happy to help you plan your magical vacation!
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Meet the Panelist: Susan, United Kingdom

Hi, I'm Sue from England. I am very proud to represent the UK as a member of planDisney since 2012. Walt Disney World is my happy place, and I look forward to answering your questions when you are planning your magical vacation at Walt Disney World Resort. Learn More About Susan

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