Mickey in Front of Vintage Car
  • On Mar 24, 2021
    Grant from BC Asked

    I bought 4 maxpass magic 2020 tickets Jan 31 2020. As we are unable to travel I would like to get a refund on them.

    Hello Grant! 

    Welcome to planDisney! I’m so happy you’ve chosen to bring your question to us! 

    I see that you are one of our neighbors to the north, so I am wondering if you purchased the promotional Canada Resident Ticket. If you did, the expiration date has been extended to December 16, 2021. If you feel that you may be unable to use the ticket before the new expiration date, no worries! According to eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (with the exception of Special Event Tickets) may be applied towards the purchase of a new theme park admission ticket at the current price. The new ticket purchase price must be equal to or greater than the amount paid for the original ticket. So, if your ticket expires before you have a chance to visit the Disneyland Resort, simply go to a Main Entrance ticket booth once you're ready to visit the theme parks and ask a Cast Member to apply your eligible ticket amount towards a new ticket purchase. 

    If you do not have the Canada Resident Ticket or you would like to discuss alternative options, I encourage you to reach out to Ticket Services at (714) 781-4636. A Cast Member there would be happy to answer any additional questions you may have. 

    Thanks for stopping by with your question! Please come see us again here at planDisney! 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childless millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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