• On Jan 15, 2021
    Lara from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought 4 max pass tickets in Feb 2020 with my disney rewards redemption card but could not go due to Covid 19 closures. I see the expiration has extended but can I transfer these tickets to ones for Disney World instead or get a refund to my card?

    Hey Lara! 

    Welcome to planDisney! Thanks for bringing your question to us! 

    During these uncertain times, we’re all missing the magic of the Disneyland Resort. I recently returned from a trip to Florida to visit “The Most Magical Place on Earth!” It was a much needed refill of Disney magic! I definitely recommend it! 

    Unfortunately, your unused tickets may not be used at Walt Disney World. Disneyland Park and Walt Disney World’s Magic Kingdom are similar in many ways, but they are two different theme parks and are run independently. If you have your heart set on a vacation to Walt Disney World, tickets can easily be purchased online or from the My Disney Experience mobile app. If you’d like some extra help call (407) WDISNEY (407- 934-7639) to speak to a Walt Disney World vacation planning expert.  
    As you mentioned, the Disneyland Resort has announced extensions to a few different promotional and non-promotional theme park ticket types. More information about ticket expiration date extensions can be found on the Disneyland Resort website. If you have additional questions, please reach out to Ticket Services at (714) 781-4636. A Cast Member would be happy to assist you further. 

    I hope you’re able to enjoy the magic of one of the Disney Theme Parks very soon! Please head back to planDisney with future questions. 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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